Terms of Service
Last updated TODO: set on first real review
1. Who we are and what this covers
XRoo is operated by XRternal Operators, LLC ("we", "us"), a Wyoming limited liability company with its registered address at 30 N Gould St, Suite R, Sheridan, WY 82801. These terms apply to the XRoo website, application, and any related services, together the "Service".
By creating an account or using the Service you agree to these terms. If you're agreeing on behalf of an organization, you confirm you're authorized to do so.
2. Your account
You're responsible for the security of your account credentials and for activity that happens under your account. Tell us promptly if you believe an account has been compromised.
If you create or invite users under your organization's account, each of them is bound by these terms, and your organization is responsible for making sure they follow them.
3. Plans, billing, and changes
TODO: describe the actual plan structure and billing cadence once pricing is finalized (see /pricing).
Payments, where applicable, are processed by a third-party payment processor. We don't receive or store your full card details.
4. On-premises deployments
XRoo can be deployed as cloud SaaS or fully on-premises for organizations that need calls and media to stay on their own network. TODO: this needs a dedicated clause once the on-prem support and licensing model is finalized. Data handling and our support obligations differ from the hosted Service.
5. Acceptable use
You agree not to:
- Use the Service to access data or calls you aren't authorized to access.
- Attempt to circumvent plan limits, billing, or access controls.
- Interfere with the Service or use it in a way that degrades it for others.
- Resell or provide the Service to third parties without our written agreement.
- Reverse engineer the Service except where that right can't be excluded by law.
6. Availability and warranties
We work to keep the Service available and accurate, but we provide it "as is" without warranties of any kind, to the extent permitted by law.
The Service assists remote guidance and communication; it is not a safety system. Don't rely on it as the sole control for anything where failure would cause harm, loss, or significant cost.
7. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses, or for lost profits, revenue, data, or business opportunity.
Nothing here limits liability that cannot lawfully be limited.
8. Termination
You can stop using the Service and delete your account at any time. We may suspend or terminate an account that breaches these terms, or where required by law.
9. Governing law and disputes
These terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Wyoming, without regard to its conflict of laws rules.
The state and federal courts located in Wyoming have exclusive jurisdiction over any such dispute, and each of us consents to their jurisdiction.
10. Changes and contact
We may update these terms. If a change materially affects your rights, we'll give notice before it takes effect.
Questions about these terms: hello@xroo.app.